Accessibility

Last update : 28/11/2024


This page is for disabled users and their carers. It is written in non-technical language to inform our users of Pix’s level of accessibility.
Its purpose is to present the accessibility policy of the pix.fr, pix.org, app.pix.fr and app.pix.org websites and define the general level of accessibility observed on the website in accordance with standards and regulations.


For information on site-navigation and accessibility features, visit the help centre.

You have a disability or are a disabled person's carer?

If you need specific information on accessibility, you can contact accessibilite@pix.fr.

When you are working on your skills on Pix, if a test is not currently accessible, you can let us know via the ‘Report a problem’ contact form, available on the test page by choosing the ‘Test accessibility’ category. You can then describe your problem, don’t hesitate to be thorough. We advise you to pass the test (by clicking on ‘skip’) if the question is not accessible.

For any other problem, please visit the help centre.

Declaration of accessibility

Pix is committed to make its websites, extranet and application(s) accessible in compliance with article 47 of law no. 2005-102 of 11 February 2005.

To do so, we are implementing the following strategy and actions:

The 2020, 2021 and 2022 action plans are available on request by email at accessibilite@pix.fr.

While the information provided on his declaration of accessibility is mostly applicable to pix.org and app.pix.org, they are the result of a compliance audit carried out on the French version of our websites: pix.fr and app.pix.fr. Therefore, the percentages listed below may not be a completely accurate representation of our platforms’ accessibility level.

State of compliance

The sites covered by this declaration are partially compliant with the Accessibility General Reference Framework (RGAA). Non-compliances and derogations are listed below.

Test results

The compliance audit carried out by Tanaguru revealed that :

  • 65% of the RGAA criteria have been met for the pix.fr website
  • 61% of the RGAA criteria have been met for the app.pix.fr site

A new audit is planned for 2025.

Non-accessible content

The content listed below is not accessible for the following reasons.

Non-compliance

On the app.pix.fr website pages:
Competences page:
  • Lack of compatibility with assistive technologies in the mobile version and presence of truncated content
  • Presence of insufficient contrasts
  • Tooltips partially incompatible with assistive technologies

Checkpoint page:
  • Insufficient contrast on text and progress bar
  • Progress bar partially incompatible with assistive technologies

Campaign page:
  • Display problem when zooming in (switching to mobile mode)

Test pages :
  • Problem reporting form : The open form button is not compatible with screen readers
  • Lack of information, other than visual, on the correct submission of the form
  • Mandatory fields are not specified
  • As there are many different types of tests with varying degrees of accessibility, not all of them have been audited and we cannot give details of the results. They are the subject of design and consultancy workshops that aim to improve their accessibility. Any problems encountered can be reported.

On the pix.fr website:
  • Drop-down menus partially compatible with assistive technologies: folded/unfolded states insufficiently displayed; some elements are inaccessible by keyboard
  • No site map or internal search engine
  • Lack of skip links or quick access links
  • Lack of compatibility with assistive technologies in mobile versions and truncated content
  • The video presents accessibility problems: lack of text transcription; subtitles embedded in the video; controls that can't be reached from the keyboard depending on browsers (Mozilla Firefox); modal windows for displaying the video and campaigns incompatible with assistive technologies
  • Lack of consistency in the hierarchy and content of headings
  • Accessibility page: Downloadable PDF documents not accessible

Exemptions for disproportionate burden

Support contact form:
  • Easiware

External content used to assess programming skills:
  • Blockly
  • Declick

Programming languages used to create the website

  • HTML5
  • CSS
  • JAVASCRIPT

User agents, assistive technologies and tools used to check accessibility

The web page tests were carried out with the following combinations of web browsers and screen readers:

  • Google Chrome 85 + NVDA 2020.2
  • Mozilla Firefox 80.0.1 + NVDA 2020.2

The following tools were used during the evaluation:

  • Color Contrast Analyzer
  • Add-ons: Headingsmap, Stylus, Web Developer

Site pages subject to the compliance check:

  • Pix.fr home page
  • Terms and conditions
  • Terms of use
  • Accessibility page
  • Support home page
  • Contact form
  • Login
  • Sign up
  • Competencies Page
  • Competency details page
  • Checkpoint page
  • Campaign page
  • Campaign presentation
  • Campaign result
  • Classic test
  • Timed test
  • Interactive test
  • Video test
  • Test using Excel
  • Test with radio button

Feedback and contact

If you are unable to access any content or service, contact the site manager to be guided towards an accessible alternative or to access the content in another form by sending a message to accessibilite@pix.fr

Appeal procedures

This procedure should be used in the following cases: You have notified the website manager of a lack of accessibility that is preventing you from accessing content or services on the portal, and you have not received a satisfactory response.